FREQUENTLY ASKED QUESTIONS
Are Finlash products suitable for eyelash extensions?
Absolutely! The Finlash range has been specially developed for eyelash extensions users. The ingredients of the products have been selected for their compatibility with eyelash extensions. Our products are free of oils and glycerine, which may affect the durability of the lashes. Our products do not damage eyelash extensions, so you can use Finlash products with eyelash extensions without any worries. The serum provides a good base for eyelash extensions as it contains betaine, which protects and strengthens the lashes.
Are the products suitable for daily use?
Yes. The cleansing foam is recommended to be used every morning and evening to cleanse the face and eyelashes. The serum is recommended for use in the evening.
Are Finlash products suitable for sensitive eyes?
The cleansing foam and mascara have been tested by a test team under the supervision of ophthalmologists and are ideal for the eye area. The eye products, cleansing foam and serum, are gentle on the eyes and do not sting.
Where are the products made?
Finlash cosmetic products are made in Finland.
Are the products sufficient?
Yes. A small amount of product is enough. 1-2 pumps of the cleansing foam are enough to wash your face and eyelash extensions. The packaging size of the mascara serum is large and sufficient 8 ml.
Where should products be stored?
We recommend storing the products at room temperature, protected from light and moisture. This will keep your products in better condition for longer. The packs are labelled with the shelf life of the products once opened.
Are Finlash products recyclable?
All our product packaging is recyclable, so please recycle empty packaging. The entire packaging of the mascara serum, the bottle part of the cleansing foam and the cap are made of plastic, which is part of the plastic collection. The pump part of the cleansing foam belongs to mixed waste because of the spring in the pump mechanism. Read more about recycling here.
Are your products completely natural?
Our products are natural cosmetics, but not 100% natural. Our products contain <1% synthetic preservatives, which are allowed even in certified natural cosmetics. All our products are vegan.
Do your products contain dyes?
The products do not contain colouring agents.
Do the products contain pharmaceutical derivatives?
Have Finlash products been tested on animals?
Our products have not been tested on animals and do not contain ingredients of animal origin.
How long will the products keep once opened?
The products are labelled with the shelf life of the products when opened. All our products have a shelf life of 6 months when opened.
Can products be used during pregnancy or breastfeeding?
Our products do not contain ingredients that are generally recommended to be avoided during pregnancy or breastfeeding. However, we recommend that you discuss the use of our products and check with your consultant or doctor. Our products have not been tested during pregnancy or breastfeeding.
I am not satisfied with my product, what should I do?
Please contact us immediately at email@example.com and tell us why you were not satisfied with our product. We will refund products on a case-by-case basis.
Are you interested in working with us or would you like to become a reseller?
Applications for cooperation can be sent to us at firstname.lastname@example.org. Resale applications can be sent to us at email@example.com. We will reply as soon as possible.
DID WE NOT ANSWER YOUR QUESTION?
If you have any other questions about our products, please contact us ♡ INFO@FINLASH.COM